• Our Address
  • Royal Classic Enclave,Humayun Nagar, Hyd
  • Working Hours
  • Mon - Sat : 10:00 am to 6:00 pm

Customer Relationship Management

The CRM landscape is changing significantly. Organizations today need sales, marketing and service automation systems to not only work flawlessly, but also seamlessly synchronize with the way their customers think and communicate.

While many organizations understand that CRM is the essential component in managing their customer base, they are unable to navigate the business challenges around it, including but not limited to:

  •  Fragmented processes and system architecture
  •  Lack of 360 degree customer view
  •  Ineffective and inefficient customer facing operations
  •  Lack of relevant KPI dashboards and analytics required for decision making

Eons Business Solutions , with its expertise in CRM, offers innovative and high-performance services & solutions to achieve accelerated business growth for its customers by

  •  Analyzing & optimizing customer-centric processes (not just automating)
  •  Increasing ROI by better understanding and fulfilling the end customer needs
  •  Improving new customer acquisition and retaining existing customers

Why Partner with Eons Business Solutions?

  •  Experienced and certified Functional and Technical CRM consultants
  •  Sales and Service business consulting experience across industry verticals
  •  In-depth expertise in implementing best Salesforce.com solution
  •  Experience in integrating CRM solution with ERP solution (SAP & Oracle)
  •  Solution Accelerators for faster & accurate implementations

While Eons Business Solutions has vast CRM expertise, we primarily focus on solutions based on the following CRM platforms:

  •  Microsoft Dynamics
  •  Salesforce.com
  •  SAP CRM
  •  Oracle CRM